In these Terms and Conditions “We”, “Our” or “Us” means LED Workshop; and “You” or “Your” means the person who accepts these Terms and Conditions, by using this Website and associated software, networks and processes, including the purchase of products or services through the Website.

Your use of the LED Workshop website constitutes acceptance of all terms and conditions listed on this page and on other pages of this website. Any information listed on this website is provided as a guide only and should not be substituted for professional, legal, financial or educational advise.

The Website

The Website may contain links to other web sites. Those links are provided for convenience only and may not remain current or be maintained. We are not responsible for the content or privacy practices associated with linked web sites.

You must ensure that your access to, or use of the Website is not illegal or prohibited by laws which apply to You.  You must take Your own precautions to ensure that Your process for accessing the Website does not expose You to risk of viruses, malicious computer code or other forms of interference which may damage Your computer system. We take no responsibility for any such damage which may arise in connection with Your use of the Website.


All prices displayed on the Website are subject to change at any time without notice.  All prices listed on the Website exclude Delivery Costs. Delivery Costs are shown separately on an Order.

Product Specifications

Features, specifications and design of Products described or depicted on the Website are subject to change without notice.  All weights and dimensions of Products described in the Website are approximate.  Delivered stock may vary slightly in colour or design to that displayed in product briefs due to manufacturer variation.


We may cancel Your Order at any time prior to dispatch of the Products.  In the event of a cancelled Order, funds paid in relation to that Order will be refunded in full. You will be provided with e-mail confirmation of the cancellation and refund.  We do not accept any responsibility for Orders that are declined, delayed or not accepted due to disruptions with internet connections.

LED Workshop is not responsible for the delivery times of Products. Once Products have been dispatched, it is the Customers responsibility to liaise with the local postal system in relation to date and time of delivery. We shall not be liable for any inaccuracy of information provided to Customers relating to the date and time of delivery.


We will repair or replace faulty or damaged Products in accordance with the applicable Warranty Conditions.  Damages sustained by products through fault of the postal system or applicable courier become the liability of the appropriate postal company.

Due to occasional electronic transformer compatibility issues with certain configurations we have a 14-day money-back guarantee on the purchase price of 12v LED Downlights.  If you find that a set of purchased bulbs flicker or fail to illuminate properly with your specific transformers and the units are returned complete in original undamaged packaging then we will refund the purchase price minus any shipping cost.  Units damaged due to continuous use paired with a poor power supply resulting in flickering will not be covered.

Returned Products must be returned in their original packaging with all accessories, and must be in a re-saleable condition.  It is the Customer’s responsibility to ensure that returned items are returned safely. We take no responsibility for Products lost in transit.  Shipping costs to and from you will not be paid by us in the event of a returned item.

Use of Incorrect Dimmers

We cannot be held responsibile for damages which arise from the use of an incorrect transformer and dimmer configuration.  A leading edge dimmer must never be paired with an electronic transformer and an MR16 LED bulb.  Likewise a trailing edge dimmer must never be paired with an electromagnetic/iron-core transformer and an MR16 LED bulb.  Incorrect installations such as these can lead to failure of the bulb or dimmer and are not the responsibilty of LEDWorkshop.


To the extent permitted by law:

•  we will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise; and
•  our maximum aggregate liability for any Product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question.

All products supplied through LED Workshop are to be installed according to all applicable standards and processes in the state in which they are installed.  LED Workshop accepts no liability for any damage, loss of income, loss of profits, or any consequtial loss caused by the improper or inappropriate installation or use of supplied products.  All electrical equipment must be installed by a qualified electrician and according to all appropriate processes and standards.

Intellectual Property

All Intellectual Property in any Material on the Website is the property of LED Workshop. Unless expressly authorised under these Terms and Conditions or otherwise, you may not reproduce, adapt, modify, display, perform or distribute any Material or any part of any Material.


By placing your Order or otherwise contacting LED Workshop, you agree that We may store, process and use data collected from your Order for the purposes of processing your Order. By placing your Order or otherwise contacting Us, you also agree that we may use such data, other than credit card details, in order to provide you with information from time to time on other products that may be of interest to you.

LED Workshop will collect personal information only by lawful and fair means and not in an unreasonably intrusive way. If it is reasonable and practical to do so, we will only collect personal information about you directly from you. We will not collect personal information unless the information is necessary for our functions and activities.

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